Effective Date: April 2025

1. Acceptance of Terms

By accessing or using Clarity Solutions ("we", "our", or "us") platform, website, and related services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Services.

We may modify these Terms at any time. Your continued use of the Services following the posting of updated Terms means that you accept and agree to the changes.

2. Account Registration and Security

2.1 Account Creation

• Registration requirements: You must provide accurate, current, and complete information during the registration process.
• Eligibility: You must be at least 16 years old and have the legal authority to enter into these Terms.
• Organizational accounts: If you register on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2.2 Account Security

• Login credentials: You are responsible for maintaining the confidentiality of your login credentials.
• Unauthorized access: You must notify us immediately of any unauthorized use of your account or any other breach of security.
• Account responsibility: You are responsible for all activities that occur under your account.

3. Use of Services

3.1 Permitted Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to:

• Access and use the Services for your internal business purposes
• Create, view, and analyze employee engagement surveys and their results
• Invite authorized users within your organization to participate in your account

3.2 Prohibited Use

You may not:

• Unauthorized access: Access or use the Services in any way not expressly permitted by these Terms.
• Intellectual property: Copy, modify, create derivative works, reverse engineer, decompile, or disassemble any portion of the Services.
• Harmful activities: Use the Services to transmit viruses, malware, or other harmful code; engage in activities that could overburden or impair the Services.
• Illegal purposes: Use the Services for any illegal purpose or in violation of any applicable laws or regulations.
• Reselling: Sell, license, or commercially exploit the Services without our prior written consent.

4. Content and Data

4.1 Your Content

You retain all rights to any content you submit, post, or display on or through the Services ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display Your Content solely for the purpose of providing the Services to you and your organization.

4.2 Content Responsibility

You are solely responsible for Your Content and the consequences of submitting and publishing it. You represent and warrant that:

• You own or have the necessary rights to Your Content
• Your Content does not violate any third party's rights or applicable laws
• Your Content does not contain any harmful, offensive, or inappropriate material

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Services, including all content, features, and functionality, are owned by Clarity Solutions, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Feedback

If you provide feedback, ideas, or suggestions regarding the Services ("Feedback"), you grant us a non-exclusive, perpetual, irrevocable, fully-paid, royalty-free license to use the Feedback for any purpose without compensation to you.

6. Subscription and Payment

6.1 Subscription Plans

We offer various subscription plans for our Services. By subscribing to a plan, you agree to pay the applicable fees as described at the time of purchase. All fees are exclusive of taxes unless stated otherwise.

6.2 Payment Terms

• Billing cycle: You will be billed in advance on a recurring and periodic basis (monthly or annually, depending on your plan).
• Auto-renewal: Your subscription will automatically renew at the end of each billing period unless you cancel it.
• Refunds: Fees are non-refundable except as required by law or as expressly stated in our refund policy.

7. Termination

7.1 Termination by You

You may terminate your account and subscription at any time by following the instructions on our website or contacting our customer support. Upon termination, your right to use the Services will immediately cease.

7.2 Termination by Us

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We make no warranty regarding the quality, accuracy, reliability, or availability of the Services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CLARITY SOLUTIONS, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

10. Indemnification

You agree to indemnify, defend, and hold harmless Clarity Solutions, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

• Your violation of these Terms
• Your Content or use of the Services
• Your violation of any rights of another person or entity

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

12. Miscellaneous

12.1 Entire Agreement

These Terms constitute the entire agreement between you and Clarity Solutions regarding your use of the Services, superseding any prior agreements between you and Clarity Solutions.

12.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

12.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Contact Us

If you have any questions about these Terms, please contact us at: