Effective Date: April 2025

1. Introduction

This Privacy Policy describes how Clarity Solutions ("we", "our", or "us") collects, uses, and discloses your information when you use our employee engagement survey platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

• Account information: When you register for an account, we collect your name, email address, password, and organization details.
• Profile information: Information you add to your profile such as job title, department, and profile picture.
• Survey responses: Information you provide when participating in employee engagement surveys.
• Communications: Information you provide when contacting us for support or other inquiries.
• Payment information: When purchasing our services, we collect billing details and payment method information.

2.2 Information We Collect Automatically

• Usage data: Information about how you interact with our Services, including pages visited, features used, and actions taken.
• Device information: Device type, operating system, browser type, IP address, and other technical details.
• Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your experience and collect information about how you use our Services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services
• To process and fulfill your requests, orders, and transactions
• To generate aggregated insights and analytics for organizations
• To communicate with you about your account, updates, and support
• To personalize your experience and provide tailored content
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information in the following circumstances:

• Within your organization: Survey results and insights are shared with authorized administrators in your organization.
• With service providers: We work with third-party service providers who need access to your information to provide services on our behalf.
• For legal reasons: We may disclose information if required by law or in response to valid legal requests.
• Business transfers: If Clarity Solutions is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We never sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, regular security assessments, and employee training.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information.
• Data portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at privacy@claritysolutions.com.

8. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. When we transfer your personal information to other countries, we take appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: